Return, refund and cancellation policy
Placeholder content — to be reviewed and finalised by a qualified professional before launch.
Unused items with original tags intact can be returned within 7 days of delivery.
Baby woollens must be unworn and unwashed for hygiene reasons.
Orders can be cancelled free of charge any time before dispatch.
Refunds are processed to the original payment method within 5-7 working days of the returned item being received and checked. Cash-on-delivery refunds are made by bank transfer.
Return pickup availability depends on your pincode; where pickup is unavailable, a self-ship reimbursement is offered.